Grand Bazaar Jewelers
Q. Are all products in this website handcrafted / handmade in Istanbul?
A. YES, all of our products are handcrafted in Istanbul, Turkey. We only sell socially responsible jewelry made locally.
Q. Can I order retail (private use) from your website?
A. YES, please shop as you wish.
Q. Is it free shipping?
, Retail orders over $100.
, Wholesale orders over $500.
A. NO, for Wholesale orders LESS then $500 shipping fees will be quoted at checkout (estimate $15-20)
Q. Can I order from abroad / internationally?
, we ship worldwide and have Shipping Agents to properly handle the process.
Q. Which countries do you ship to?
. Please see the full list of more then 150 countries here
Q. How can I pay?
. T/T payment = Bank Transfer
A. Credit Card (currently via STRIPE processing / NO NEED for any accounts)
A. Western Union / Money Gram
- You will select
the payment method during the checkout process.
Q. When will my items ship out?
. In stock items
can be shipped out within 48-72 hours
(Retail orders with sizing requests may take longer)
A. Not in stock
items will be made to order & shipped out within 15 days
- You will select the shipment options during the checkout process.
Q. Will I get emails to update me with the shipment & tracking information?
A. YES, we will send emails which include links to track your package & contact the selected courrier
Q. What is the delivery time?
. 3 day Express Delivery
. (This service is used for ALL orders except Russia)
Economy Delivery via Post Office (This service is only used for Russia) average time 10-15 days
Q. Which courier company do you work with?
. Within Turkey: Yurtici Kargo and MNG -
. Abroad / International: FedEx, DHL, UPS, TNT, Post Office. (Please contact us to request others)
Q. Do you accept returns?
. YES, please see our policy here
Q. Can I order wholesale (to resell) from your website?
Q. What is the minimum wholesale order amount?
. Each wholesale order must be at least $250 USD
to be processed
Q. What is the minimum order quantity (MOQ)?
. MOST items are 1 PIECE MOQ
. A few items will have a 3, 5 or 10 piece minimum to make it cost effective to manufacture the item to each order
Q. Can I use the jewelry photos from this website?
, we allow all of our wholesale partners to download our photos, all we request is for you to email us your LOGO
and make a 1 piece (or more) initial order
Q. Do you offer Drop Shipping for wholesale customers?
, starting at a minimum of 1 piece
Q. Is there a discount for larger / bulk jewelry orders?
, discount rates are applied after you select your wholesale partner level HERE
Q. Do wholesale prices include shipment fees?
. YES, FREE
Shipping for orders over $500. Smaller orders will be charged shipping fees (estimate $15-20)
Q. Can we specify ring size while ordering?
, you can
- For retail orders
you can easily select your desired size on the product page. (If an option to choose size is unavailable, the ring is Adjustable Size)
- For wholesale orders
a follow up email requesting the size range, we will do our best to select the sizes you wanted
Q. What currency are the prices listed?
. All prices are in U.S. Dollars $ (USD
Q. Do you have more items available then what is shown online?
, we have 1000s of uncataloged items available. We kindly ask for you to send us your requests HERE
. Please just send pictures and information about the type of jewelry you desire so we can supply you accordingly
We have done our best to cover most questions & concerns above but if there is anything you would like to detail or clarify please email us or call us