Frequently asked Questions for GrandBazaarJewelers.com
Q. Are all products in this website handcrafted / handmade in Istanbul?
A. YES, all of our products are handcrafted in Istanbul, Turkey. We only sell socially responsible jewelry made locally.
Q. Can I order retail (private use) from your website?
A. YES, please shop as you wish.
Q. Can I order wholesale (to resell) from your website? A.YES, to view wholesale trade prices please fill out the WHOLESALE JEWELRY APPLICATIONto get started.
Q. Do you offer FREE shipping? A. YES, Retail orders over $100. A. YES, Wholesale orders over $500. - For orders LESS then the amounts listed above, shipping fees will be quoted at checkout (estimate $15-20)
Q. Can I customize the jewelry I see online?
A. YES, the items currently listed online will have specific options available on the product details page for you to make your own custom selections. Want to learn more about customizing online? Visit HERE
Q. Can I send you my bespoke, one-of-a-kind custom jewelry requests (special made)?
Q. Do you have Private Label / White Label services (B2B manufacturing)?
A. YES, we specialize in discrete manufacturing for designers, boutiques, influencers, & chain stores. To get started, please visit our PRIVATE LABEL MANUFACTURING PAGE.
Q. How do you insure my custom jewelry or private label requests stay exclusive and available only to me?
A. We have a PRIVATE ITEMS PAGEwhere only your email & account has access to. We specialize in jewelry manufacturing services so our website was designed with your needs in mind. - This page is available to all clients, retail-custom or wholesale-private label requests.
Q. Do you have items in stock?
A. YES, see the list of stock items HERE
Q. Do you have items which are continuously available to reorder (unlimited availability)?
A. YES, see the list of unlimited manufacturing items HERE(We recommended these items for dropship & online sellers too.)
Q. Where can I see the full catalog of your jewelry? A. Please view them all HERE(This page offers an extensive filter & sort to find excatly what you are looking for.)
Q. What is your preview jewelry page? How can I get those items? A. Our preview page HEREis our pre-sale list. We add the photos of all the newest styles there first & you select which items get entered. Simply request the item details by clicking the + (plus) then look for our follow up email with the product link.
Q. Can I use the jewelry photos from this website? A. YES, we allow all of our wholesale partners to download our photos, please start HERE
Q. How can I pay?
A. - T/T payment / Bank Transfer
- Credit Card
- Western Union / Money Gram
- Paypal (You will select the payment method during the checkout process.)
Q. Will I get emails to update me with the manufacturing progress?
A. YES, we will send a series of emails with updates on all of the items we are working on for you.
- You can also check your orders page to see all the manufacturing updates for each item as well.
Q. When will my items ship out? A. Orders consisting of all in stock items will be shipped out within 48-72 hours (Orders with size requests will take longer.) A. Not in stock items will be made to order & shipped out within 15 business days. (You will see the shipment options during the checkout process.)
Q. Will I get emails to update me with the shipment & tracking information?
A. YES, we will send emails which include links to track your package & contact the selected courrier
Q. What is the shipment delivery time?
A. 3 day express delivery. (This service is used for ALL orders except Russia.) A. Economy delivery via post office (This service is only used for Russia) average time 10-15 days
Q. Can I order from abroad / internationally?
A. YES, we ship worldwide and have Shipping Agents to properly handle the process.
Q. Which countries do you ship to?
A. Please see the full list of more then 150 countries HERE
Q. Which courier company do you work with? A. Within Turkey: Yurtici Kargo and MNG A. Abroad / International: DHL, FedEx, UPS, TNT, Post Office.
Q. Will I pay customs or taxes on my shipment?
A. You will be able to set the declared value of your shipment at the checkout page.
*According to your local import laws you may have to pay some fees based on the value you have set*
Q. Do you accept returns?
A. YES, please see our policyHERE
Q. Do you offer Drop Shipping for wholesale customers? A. YES, starting at a minimum of 1 piece. To get started, select the bronze wholesale partner level HERE - We recommend dropship sellers to use our unlimited availability items.
Q. What is the minimum wholesale order amount? A. Our minimum wholesale order is $250 USD. You can select a higher minimum and recieve additional discounts HERE
Q. Is there a discount for larger / bulk jewelry orders? A. YES, discount rates & additional benefits are applied accordingly to your selected wholesale partner level, which you can change anytimeHERE - We also list an "As Low As" price menu on every item for you to make informed business decisions.
Q. I added many items to my cart but I'm not sure if I selected the correct wholesale partner level? A. NO PROBLEM, our shopping cart page will automatically recommend the best discounts & checkout options according to the items in your cart.
Q. What is the minimum order quantity (MOQ)? A. MOST items are 1 PIECE MOQ. Some items will have a 3, 5 or 10 piece minimum to make it cost effective to manufacture the item to your order
Q. Do wholesale prices include shipment fees? A. YES, FREE Shipping for orders over $500. Smaller orders will be charged shipping fees (estimate $15-20)
Q. Can we specify ring sizes while ordering? A. YES, you can
- For retail orders you can easily select your desired size on the product page. (Note: If an option to choose size is unavailable, the ring is usually Adjustable or Standard USA 7 size)
- For wholesale orders items which are available to customize, the sizes will have the option to select the size on the product details page.
Q. What currency are the prices listed? A. All prices are in U.S. Dollars $ (USD)
Q. What If I still have not found what I was looking for? :) A. We kindly ask you to SEND US YOUR REQUESTS HERE. Please just send pictures and information about the type of jewelry you desire so we can supply you accordingly, we have 1000s of uncataloged items available to offer you!
We have done our best to cover most questions & concerns above, but if there is anything you would like to detail or clarify please email or call us
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Frequently asked Questions for GrandBazaarJewelers.com
Q. Are all products in this website handcrafted / handmade in Istanbul?
A. YES, all of our products are handcrafted in Istanbul, Turkey. We only sell socially responsible jewelry made locally.
Q. Can I order retail (private use) from your website?
A. YES, please shop as you wish.
Q. Can I order wholesale (to resell) from your website? A.YES, to view wholesale trade prices please fill out the WHOLESALE JEWELRY APPLICATIONto get started.
Q. Do you offer FREE shipping? A. YES, Retail orders over $100. A. YES, Wholesale orders over $500. - For orders LESS then the amounts listed above, shipping fees will be quoted at checkout (estimate $15-20)
Q. Can I customize the jewelry I see online?
A. YES, the items currently listed online will have specific options available on the product details page for you to make your own custom selections. Want to learn more about customizing online? Visit HERE
Q. Can I send you my bespoke, one-of-a-kind custom jewelry requests (special made)?
Q. Do you have Private Label / White Label services (B2B manufacturing)?
A. YES, we specialize in discrete manufacturing for designers, boutiques, influencers, & chain stores. To get started, please visit our PRIVATE LABEL MANUFACTURING PAGE.
Q. How do you insure my custom jewelry or private label requests stay exclusive and available only to me?
A. We have a PRIVATE ITEMS PAGEwhere only your email & account has access to. We specialize in jewelry manufacturing services so our website was designed with your needs in mind. - This page is available to all clients, retail-custom or wholesale-private label requests.
Q. Do you have items in stock?
A. YES, see the list of stock items HERE
Q. Do you have items which are continuously available to reorder (unlimited availability)?
A. YES, see the list of unlimited manufacturing items HERE(We recommended these items for dropship & online sellers too.)
Q. Where can I see the full catalog of your jewelry? A. Please view them all HERE(This page offers an extensive filter & sort to find excatly what you are looking for.)
Q. What is your preview jewelry page? How can I get those items? A. Our preview page HEREis our pre-sale list. We add the photos of all the newest styles there first & you select which items get entered. Simply request the item details by clicking the + (plus) then look for our follow up email with the product link.
Q. Can I use the jewelry photos from this website? A. YES, we allow all of our wholesale partners to download our photos, please start HERE
Q. How can I pay?
A. - T/T payment / Bank Transfer
- Credit Card
- Western Union / Money Gram
- Paypal (You will select the payment method during the checkout process.)
Q. Will I get emails to update me with the manufacturing progress?
A. YES, we will send a series of emails with updates on all of the items we are working on for you.
- You can also check your orders page to see all the manufacturing updates for each item as well.
Q. When will my items ship out? A. Orders consisting of all in stock items will be shipped out within 48-72 hours (Orders with size requests will take longer.) A. Not in stock items will be made to order & shipped out within 15 business days. (You will see the shipment options during the checkout process.)
Q. Will I get emails to update me with the shipment & tracking information?
A. YES, we will send emails which include links to track your package & contact the selected courrier
Q. What is the shipment delivery time?
A. 3 day express delivery. (This service is used for ALL orders except Russia.) A. Economy delivery via post office (This service is only used for Russia) average time 10-15 days
Q. Can I order from abroad / internationally?
A. YES, we ship worldwide and have Shipping Agents to properly handle the process.
Q. Which countries do you ship to?
A. Please see the full list of more then 150 countries HERE
Q. Which courier company do you work with? A. Within Turkey: Yurtici Kargo and MNG A. Abroad / International: DHL, FedEx, UPS, TNT, Post Office.
Q. Will I pay customs or taxes on my shipment?
A. You will be able to set the declared value of your shipment at the checkout page.
*According to your local import laws you may have to pay some fees based on the value you have set*
Q. Do you accept returns?
A. YES, please see our policyHERE
Q. Do you offer Drop Shipping for wholesale customers? A. YES, starting at a minimum of 1 piece. To get started, select the bronze wholesale partner level HERE - We recommend dropship sellers to use our unlimited availability items.
Q. What is the minimum wholesale order amount? A. Our minimum wholesale order is $250 USD. You can select a higher minimum and recieve additional discounts HERE
Q. Is there a discount for larger / bulk jewelry orders? A. YES, discount rates & additional benefits are applied accordingly to your selected wholesale partner level, which you can change anytimeHERE - We also list an "As Low As" price menu on every item for you to make informed business decisions.
Q. I added many items to my cart but I'm not sure if I selected the correct wholesale partner level? A. NO PROBLEM, our shopping cart page will automatically recommend the best discounts & checkout options according to the items in your cart.
Q. What is the minimum order quantity (MOQ)? A. MOST items are 1 PIECE MOQ. Some items will have a 3, 5 or 10 piece minimum to make it cost effective to manufacture the item to your order
Q. Do wholesale prices include shipment fees? A. YES, FREE Shipping for orders over $500. Smaller orders will be charged shipping fees (estimate $15-20)
Q. Can we specify ring sizes while ordering? A. YES, you can
- For retail orders you can easily select your desired size on the product page. (Note: If an option to choose size is unavailable, the ring is usually Adjustable or Standard USA 7 size)
- For wholesale orders items which are available to customize, the sizes will have the option to select the size on the product details page.
Q. What currency are the prices listed? A. All prices are in U.S. Dollars $ (USD)
Q. What If I still have not found what I was looking for? :) A. We kindly ask you to SEND US YOUR REQUESTS HERE. Please just send pictures and information about the type of jewelry you desire so we can supply you accordingly, we have 1000s of uncataloged items available to offer you!
We have done our best to cover most questions & concerns above, but if there is anything you would like to detail or clarify please email or call us
