3 day cargo services used for all international shipments. *except Russia*
Shipping insurance available for a small fee. You may select this option at checkout if available *Gold jewelry orders will have mandatory insurance added*
You will receive email updates with manufacturing status & tracking information
In stock items are available to ship out within 48 hours *except special ring sizing and custom requests*
Made to order items may take up to 15 business days to manufacture
Customer Satisfaction Guarantee!
GrandBazaarJewelers.com wants all customers to be fully satisfied with every item they purchase.
We will exchange (or in some cases, send new replacement jewelry without the need for exchange) problematic items such as unnatural color change, broken item or missing gems upon arrival, and our manufacturer defects. All international orders are final sale and non-refundable.
Eligible exchange item(s) must be notified within 5 days of the item delivery date or as otherwise stated.
All shipment fees for exchange items are paid by sender. Don't worry! We will credit your account the cost of shipping towards any new purchases too
I did receive all your jewelry with no problem at all, thanks to the help of Stanislav, He was a great help and solved all problems quickly, he was fast and very good at his work, so I think you are lucky having that kind of people working with you. I think items are very nice quality for the price, and I just hope our customers like them as we do. They are quite different from our regular jewelry, so we just have to wait and see. They are on a trial run. Thank You!